Frequently Asked Questions
LEASING AND MOVE IN
How much is the application fee?
$99 per adult.
Do you offer short term leases?
No, we do not offer short term leases. Our standard lease term is 12 months.
Can I have guests stay with me?
Of course! We want you to feel at home and enjoy having friends and family visit. If a guest stays for 5 consecutive days or more, they will need to be added as an occupant, and we are required to complete our standard screening requirements.
How much notice do I need to give before moving out?
All residents are required to provide a 60 day written notice prior to moving out.
YOUR APARTMENT
Will my unit look exactly like the model?
Yes! When we renovated our community 3 years ago, we completely renovated every unit inside and out, so all of the updates and finishes are the same throughout. And no worries, NO gross carpet at The Reserves at Meadow Wood! All of our apartments have updated flooring throughout.
Is the community smoke free?
Yes! The Reserves at Meadow Wood is a 100% smoke free community, which includes inside your apartment and throughout the property. We want to keep our community clean, comfortable, and enjoyable for everyone!
COMMUNITY AND AMENITIES
Is parking free and are there plenty of parking spots?
Yes! Parking is completely free, and we have plenty of parking throughout the community. We just ask that your guests park in designated guest parking or a little further away from the building. This helps make sure our residents have easier access to the building when unloading groceries and other items.
Are there any amenities?
Yes! We have a few great amenities for our residents, including our fenced in dog park and on site laundry rooms conveniently located throughout the community.
What makes The Reserves at Meadow Wood different?
We are more than just a place to live, we want you to truly feel at home here! From our updated community and carpet free apartments to free parking, 24 hour emergency maintenance, and a team that is always happy to help, we try to make everyday living as easy and comfortable as possible. Most importantly, we love the community we have built and all of the amazing people (and pets ) who call The Reserves at Meadow Wood home!
MAINTENANCE
How quickly does maintenance respond?
We strive to have work orders completed within one to two business days after they are submitted. But have no fear! We also have 24 hour emergency maintenance for those moments that definitely cannot wait until tomorrow!
How are emergency maintenance issues handled?
No worries, we have got you covered! We offer 24 hour emergency maintenance. If something happens after hours that just cannot wait, simply call our emergency maintenance line and our on call team will take it from there!
How do I submit a maintenance request?
Easy! Maintenance requests can be submitted right through your Entrata Resident Portal. Just tell us what is going on, submit it, and our maintenance team will take it from there!
PETS
How much are pet fees?
We love our furry residents! All pets are screened through PetScreening.com and receive their own Paw Score. Your pet’s Paw Score determines their individual fees. Our non refundable pet fee ranges from $300 to $450, and monthly pet rent ranges from $50 to $80. Each pet is a little different, so their Paw Score determines where they fall within those ranges!
Can I have a pet that is not on my lease?
No. All pets living in or visiting your apartment must be registered and approved through our office and PetScreening.com, including current vaccination records. This helps us keep accurate information for all of our furry residents.
If you have an assistance animal, such as a service animal or emotional support animal, please let our office know. Assistance animals are handled through a separate accommodation request rather than our pet policy, and no pet fees or pet rent apply.
RENT, UTILITIES AND PAYMENTS
How much do utilities typically run?
We like to keep it simple! Most utilities are bundled into one flat monthly fee, $140 for a 1 bedroom and $150 for a 2 bedroom. This includes water, sanitation, trash, and heat in our baseboard heated apartments. Residents are responsible for their own electric through Duke Energy and Wi Fi.
What are my internet choices?
Spectrum or altafiber! Both service our community, but if you ask us, we definitely recommend altafiber!
How much is rent expected to increase at renewal?
Renewal rates can vary based on current market conditions and other factors. We always do our best to keep increases reasonable and will provide your renewal options in advance so there are no surprises!
Can I pay rent online?
Absolutely! Rent can be paid right through your Entrata Resident Portal, making it quick and easy to pay from anywhere. You can even set up AutoPay, so it is one less thing to remember each month!